We collect and process the following types of personal data:

1.1 Information you provide directly:

• Name
• E-mail address
• Billing and delivery address
• Phone number
• Payment details (securely processed by third-party providers)

1.2 Information collected automatically

• IP address
• Device information (browser type, operating system, etc.)
• Browsing behavior on our website (via cookies and analysis tools)

Your personal data is collected:

• When you browse the Site using tracers or cookies.
• When you subscribe to our newsletter.
• When contacting us via our address: contact@hovie.fr
• When publishing a customer review on the Site's product sheets.
• When placing a product order, whether it is finalized or not.
• After an order, in particular to send you information relating to your order and ensure your satisfaction.
• When you participate in competitions organized by hovie or its partners.

We use your personal data for the following purposes:

• To process and fulfill your orders
• To provide customer service
• To send you transactional emails (order confirmations, delivery updates, etc.)
• To comply with our legal obligations
• To improve our website and services
• With your consent, to send you marketing communications

hovie retains personal data for as long as necessary to fulfill the purposes for which it was collected. Depending on the different purposes, the following retention periods apply:

• Transactional data: Retained for tax and accounting purposes (generally 6-10 years).
• Marketing data: Retained until you withdraw your consent.

For external communications within the framework of our newsletters and contact requests, your personal data is kept for the entire duration of your subscription to these communications.

Your personal data is processed by hovie and is accessible to our internal teams responsible for processing this data for the purposes mentioned above.

Additionally, we only share your data with:

• Our internal teams in charge of the purposes mentioned above.
• Our service providers (IT services, hosting, database management), under contract with hovie and subject to strict confidentiality and security obligations.
• Public authorities, when we are required to provide them with certain data in accordance with applicable legislation.
• Third parties in the event of a sale, merger or transfer of assets, in compliance with applicable legal guarantees.

In accordance with current regulations, you have the right to access, rectify, erase, limit, object, and transfer your personal data. To learn more, you can visit the website of the French National Commission for Information Technology and Civil Liberties.

In accordance with the GDPR, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right of Rectification: Request the correction of inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): Request the deletion of your data, within legal limits.
• Right to Limitation: Request the limitation of the processing of your data.
• Right to Portability: Receive your data in a portable format.
• Right to Object: Object to processing based on our legitimate interests or for direct marketing purposes.
• Right to Withdraw Your Consent: Withdraw your consent for marketing communications.

These rights can be exercised:

• by email to the following address: contact@hovie.fr
• by post to the following address: ZA Albitech - 54 rue Gustave Eiffel CS82210 - 81012 ALBI Cedex 9

hovie takes the utmost care to protect your personal data. However, if you believe that the processing of your personal data violates your rights or that your request has not been met, you have the right to file a complaint with the French Data Protection Authority (CNIL) – 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.

You have the right to register on the Bloctel list to opt out of telephone canvassing. You can register by going to the following address: https://conso.bloctel.fr/.

We use cookies and similar technologies to improve your browsing experience. This includes:

• Essential Cookies: Necessary for the website to function.
• Analytics Cookies: To analyze website traffic and performance.
• Marketing Cookies: To personalize advertisements and content.

You can manage your cookie preferences through your browser settings or the consent banner displayed on the site. You can also refuse cookies as easily as accept them.

Your data may be transferred to third countries outside the European Economic Area (EEA), in particular when some of our service providers are based outside Europe. In these cases, we apply appropriate safeguards, such as the European Commission's Standard Contractual Clauses (SCCs) .

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with the revised effective date.

If you have any questions or concerns regarding this Privacy Policy or how your personal data is processed, please contact us at the following email address: contact@hovie.fr

By using our website and services, you agree to the terms of this privacy policy.